I’ve tried the Charbonnel et Walker Pink Champagne Truffles which I absolutely loved and their Banoffee Truffles which were nearly as good so I was looking forward to visiting their store. One thing you’ll realise is that the Charbonnel et Walker truffles have a hard ‘crust’ to them which means that you’ll prefer these or the much softer, and more true to the world ‘truffle’ ones that don’t have this hard shell. Good examples of these are the boozy ones or the ones from My Chocolate Bar or from Chocolateque.
The Charbonnel et Walker chocolate shop is located on Old Bond Street which is just off Piccadilly and close to the La Maison du Chocolat, Fortnum & Mason and Prestat. You could hardly get more central at just 10 minutes walk from Oxford Circus, 4 minutes from Green Park and 7 minutes walk from Piccadilly stations.
The store looks a lot better than the new version of their website. It was just unfortunate that when I visited it was covered by two white vans. Just like the Prestat store it was located in an arcade, but the Charbonnel et Walker store was on the outside and did look very nice as it was adorned with Valentine’s decoration and boxes of their truffles strategically placed.
The Walk In
Thinking back I was a bit lost as I didn’t know where everything was. You’re met head-on with a truffle counter which was un-‘manned’, behind that and along the back wall was a fairly sparse selection of truffles and chocolate bars.
Further along the narrow shop there was some more selection, but not a lot and another till. In my own mind there was a bit of disorganisation – but that was probably me.
Other than that I didn’t have any negative impressions.
There wasn’t a huge selection. But when you compare what I remember being there and what’s on their site then I think people visiting their store may be hard done by.
They mainly focus on their truffles, and they do have a good selection of those, and the counter had a good selection too, but I just felt it was lacking in variety.
The young ladies in the shop were courteous, helpful and pleasant. We had a bit of a chuckle about not being able to find the credit card machine. I felt at ease and enjoyed the experience after I found what I was looking for.
All I can do here is compare their prices to that of Paul A. Young. There you can get nine for £14, at Charbonnel you get eight for £10.95 – but there is a huge difference in quality. I’m not saying the Charbonnel et Walker truffles aren’t good, just that they’re not as good as Paul’s.
I’m yet to review the chocolate that I bought on this trip, but based on my other reviews, I’ll give them a good score.
In review I enjoyed the visit, the staff and location were great, and the chocolates were pretty damn good too!
Can You Buy Online?